This Privacy Policy describes how Seedance2Video ("we", "us", or "our") collects, uses, and protects information when you use our website and services.
We may collect the following categories of information:
- Account information: Name, email address, and authentication details provided through supported login methods.
- Billing and transaction information: Plan, subscription, payment status, and transaction metadata processed through our payment provider (for example, Stripe). We do not store full payment card numbers on our servers.
- Generation data: Prompts, selected generation settings, uploaded reference images, and generated video task records.
- Technical and usage data: IP address, browser/device metadata, logs, and product interaction events needed for security, performance, and troubleshooting.
We use collected information to:
- Provide and operate Seedance2Video.
- Authenticate users and manage accounts.
- Process payments, subscriptions, and credit-based usage.
- Run video generation workflows, including processing requests through trusted model/infrastructure providers.
- Detect abuse, prevent fraud, and protect platform security.
- Provide customer support and improve product reliability.
We may share information with:
- Service providers that help us deliver the product (such as hosting, storage, analytics, AI/model APIs, authentication, and payment processing).
- Legal or regulatory authorities when required by law or to protect rights, safety, and platform integrity.
- Successors in a business transfer (for example, merger, acquisition, or asset sale), subject to applicable law.
We do not sell your personal information.
We retain information for as long as needed to provide the service, maintain account and billing records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary by data type and operational need.
We implement reasonable technical and organizational safeguards to protect information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure.
You can request updates or deletion of your account data, subject to legal or operational retention requirements. For privacy requests, please contact us.
We may update this Privacy Policy from time to time. The latest version will be posted on this page.
If you have any questions about this Privacy Policy, please contact us.